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WSJ Coverage: Health Social Networking & Web 2.0 Bubble

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Wall Street Journal covers Trusted.MD, Healthcare Blogging Summit and Bubble 2.0. What is real and what is hype?

When Wall Street Journal writes about something new, it is time for everyone to take note and pay attention.

Perhaps this is a very symbolic coincidence that the Journal came out with two articles looking at the two sides of one issue: "Social Networking Comes to Health Care", by Laura Landro and "Is 'Web 2.0' Another Bubble?" by Online Journal's editors giving forum to two VCs.

Why should you care and look at these two pieces together?

First to get it out of the way, yours truly is mentioned in the first one, along with HealthTrain ManifestoHealthcare Blogging Summit and upcoming Trusted.MD. But that is not why I am posting :)

The first article is about an emerging beginning and the second is about a coming end. I will not add anything here about the beginning, as I have been beating the drum of healthcare transformation through open media for so long. That's why this site was started.

I will talk about Web 2.0 bubble and what it means for healthcare

Remember dot-com bubble? A new technology called the Internet emerged with lots of promise. New companies were created and a few are still standing (Yahoo, eBay, Amazon). Yet, even more wanted to get in on the Gold Rush. Thousands of them failed. John Doerr of the venerable Kleiner Perkins called Internet "the world's biggest legal engine of wealth creation". Soon he had to add "and destruction".

Healthcare applications emerged very early in the first Internet boom. Medscape was founded in 1995. Healtheon, WebMD and drugstore.com were fast followers. The shakeout was brutal. Now we have WebMD and everyone else. Many in healthcare technology business still bear the scars and shudder at the thought of the last shakehout.

Now the madness is about to repeat itself, with a few differences

The so-called "Web 2.0" term was coined by Tim O'Reilly to sell his conference on the rebirth of the Internet. As a fellow conference organizer, I tip my hat off to Tim. Marketing well done. However, the byproduct has been creation of the hype wave as bad as dotcoms'. Mark my words, Web 2.0 will ring like dotcom very soon.

Now the debate is starting about Web 2.0 bubble and when and how it will pop. Dave Winer, the great-granddaddy of blogging opined it will begin with the crash of Google stock ("Bubble Burst 2.0"), that will send the tourists packing. Now WSJ is weighing in too:

Web 2.0 is a bubble for 3 reasons: 1) There is far too much money chasing Web 2.0 deals. Too much money means too many companies getting funded at higher valuations. 2) There are virtually no barriers to entry in Web 2.0 and therefore the ability to develop a unique solution and sustain a competitive advantage is virtually nil. Therefore, it's difficult for Web 2.0 companies to build long term value. 3) There is very little liquidity in the market for Web 2.0 companies. The Dow was recently at a high and still no liquidity. Without liquidity, Web 2.0 companies must rely on acquisitions to achieve liquidity and this will put a lid on the potential exit options and ultimate valuations of these companies. In short, they will be playing a musical chairs game in which there are far too many players and too few chairs.

The last sentence seems to come from the Internet 1.0 era. Few chairs there were indeed and only a handful of players grabbed them.

Now back to healthcare and the so-called "Health 2.0"

If you compare the first and the second boom and bust cycle, in the second one healthcare is lagging. Every business that has ever been tagged by "Health 2.0" label is still in diapers in terms of proving the model. Yet the bigger space "Web 2.0" is about to implode. Look for intangible indicators and note the Top 10 words of the year.

What this means for healthcare? Web 2.0 bubble pop will discredit anyone called Health 2.0. And since the "health social media" is so new this could have a real chilling effect on the legitimate applications and businesses. Pure hypesters are doomed anyways.

What is the silver lining in all this doom-and-gloom?

As a transformative force, blogs and social media are here to stay in healthcare. People will express themselves online and break down the institutional barriers. But anyone who says they will be "next WebMD" just because of "Web 2.0" is full of it. Look for real proof and traction to separate winners from losers. To quote WSJ:

Aha! We agree on what may be the most important point -- great entrepreneurs are the key to building valuable companies. If you invest in great people, you have a good chance of making money. In the current market there are gifted entrepreneurs that will benefit and thrive. These people will start disruptive companies that look for what will be hot rather than what is hot. They won't be lumped into the Web 2.0 category; they will define their own categories. This is what will separate the few winners from the many losers. So in closing, I am leery of Web 2.0 but I am always going to invest in great people pursuing big ideas.

Bottom line: The history will repeat itself. There will be big winners and big losers. Soon I will post on how to tell them apart.

UPDATE: A really interesting debate on "Health 2.0" at THCB.

Trackbacks (1)

The URI to TrackBack this entry is: http://trusted.md/trackback/23585
from Business Blogging for Health Professionals on Fri, 12/29/2006 - 12:50pm

Dmitriy Kruglyak covers the recent spate of Web 2.0 coverage in the Wall Street Journal is a post called Health Social Networking

Comments (5)

Submitted by Anonymous (not verified) on Thu, 12/28/2006 - 11:56pm.

It's not easy. "Web 2.0" was easy in comparison. For health, it isn't.

See http://health20.org/

Submitted by Unity Stoakes (not verified) on Fri, 12/29/2006 - 12:59pm.

Web 2.0 and Health 2.0 are completely different trends.  It's sort of like comparing apples to oranges.

I don't agree that Web 2.0 will have a chilling effect on health 2.0 at all.  In fact, just the opposite effect will occur.  All the VC's, private equity investors, and angels (who have billions of dollars and must invest it somewhere) who are tired of investing in copycat video sites, calendar tools, and companies with no proven business model, will be looking to invest in untapped sectors with huge growth potential (i.e. online health).

Additionally, while Web 2.0 companies enjoy few barriers to entry, that is simply not the case for Health 2.0 companies. It takes more than a web site and a programmer to make it in Health 2.0.  There are different rules, regulations, privacy concerns, etc.

Finally, you forget the voice of the consumer and the health industry in your analysis.  Consumers participation continues to increase (see Pew, Jupiter, eMarketer, etc.).  And as I posted on my blog today (http://wisdom.blogs.com), 2006 was the biggest year ever for online health. And next year is projected to be even better...

A bubble indicates that something is about to burst.  Health 2.0 has barely started to inflate and there are years of growth, challenges, and innovation before us all.  Consumers are demanding new solutions, entrepreneurs are creating better solutions, and ultimately we will all benefit from new innovation.

Submitted by hippocrates on Fri, 12/29/2006 - 3:12pm.

Unity:

Sorry, you are wrong. There is no other purpose for using "Health 2.0" label rather than catch the reflection of "Web 2.0" hype - to raise money from unsuspecting investors - as you admit. Sure, there is "huge growth potential" but there are no proven models for "Health 2.0" right now. Watch out!

So here are my humble recommendations for everyone:

#1) Banish Jargon
Drop "2.0"-itis and instead explain what the applications are, who they make a difference for and define *relevant* terms as needed.

#2) Be Skeptical (=Realistic)
Take off the rose-colored glasses, while examining the claims of "2.0" purveyors. Look to separate the real trends from self-serving hype.

#3) Get to Work!
Prove something. How the concepts lumped into "Web2.0/Health2.0" pile make a difference to real people and are generating real money.

Rest assured, these questions will be asked in 2007 over and over.

Submitted by Unity Stoakes (not verified) on Fri, 12/29/2006 - 7:17pm.

Just curious if you consider putting out a press release about Trusted.md before even having a Web site up, or being able to explain your business model at your blogging summit hype or not?

Wink wink...

Submitted by hippocrates on Sat, 12/30/2006 - 10:07pm.

No, what I did was not hype.

Since you asked the same question (among others) at Matthew's blog, I will reproduce my response re: Trusted.MD here and send anyone interested in details to see full discussion over there:

#2) Let me address your comment re: Trusted.MD. I made that announcement only reluctantly, knowing that I have to tell attendees (and the rest of the world) something about the plans for the next year. The announcement sticks to the facts (like the deal with Transmarx) and it is up to everyone to decide what to make of them. No financial projections.

Here is the rest of the debate on "Health 2.0"

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